Know the Legal rules for your account
Our Legal notice explains the conditions attached to an account, the checks needed before access, and the records created when you use a local payment route. We may ask you to complete phone verification before account access, and we use the details supplied during that step
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to match account activity with a payment request. Availability depends on local law, and we do not describe access as available where a restriction applies. The same policy applies when you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account: select the route shown
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for your account, follow the stated reference steps, and retain your receipt. If a wallet status or transfer record does not match, contact us through the account support path before sending another request. These rules are written for your account relationship with us, not as advice
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about Indonesian law.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.